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Shipping & Returns

Returns Policy

Any defective glassware must be returned within 14 days of purchase in its original packaging and show no signs of wear or abuse; otherwise the return will be refused and the buyer will be responsible for shipping and handling charges. We guarantee all orders against damage during shipment.

Please contact customer service with your order ID for a return authorization: toll free (888) 886-6728


Orders ship within 24-48 hours Monday-Friday. We currently ship within the United States only. Please contact us with any questions or if you have special shipping requirements. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.



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